Returno Group India (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Order details
- Payment information (handled securely by payment gateways)
Automatic Information
- IP address
- Device details
- Browser type
- Pages visited
- Cookies and usage data
Communication Data
Information you share with us through call, email, forms, or WhatsApp.
How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Improve website performance
- Send order updates and notifications
- Share offers and marketing messages (only if you opt-in)
- Prevent fraud and maintain security
- Personalize your shopping experience
- Maintain internal records and analytics
Data Storage and Security
Your information is stored securely using industry-standard measures.
Payment details are processed safely through trusted payment gateways and are not stored on our server.
Sharing Your Information
We do not sell or rent your personal information.
We may share limited data only with:
- Delivery and logistics partners
- Payment processors
- SMS/email service providers
- Analytics and advertising tools
- Legal authorities when required by law
All third parties follow strict confidentiality and data protection rules.
Cookies
We use cookies to enhance your browsing experience, analyze traffic, and show relevant ads.
You may disable cookies in your browser settings.
Your Rights
You may:
- Request access to your personal data
- Correct or update your information
- Request deletion of your data
- Opt-out of marketing communications
Contact us anytime to request these actions.
Third-Party Links
Our website may include external links. We are not responsible for the content or privacy practices of those websites.
Children’s Privacy
We do not knowingly collect information from children under 13 years.
If such data is identified, it will be removed immediately.
Changes to This Privacy Policy
We may update this Privacy Policy when needed. The updated version will always be available on this page.
Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us:
Returno Group India
📞 6388064747
📧 ravivivoy200@gmail.com